355bet Terms & Conditions

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and 355bet ("355bet", "the Platform", "we", "us", "our") governing your access to and use of the 355bet website located at https://355bet.one, including all games, sports betting markets, promotional offers, customer support services, and any other features offered through the platform.

By creating an account, accessing the 355bet website, depositing funds, claiming any bonus, or placing any wager, you acknowledge that you have read these Terms in full, that you understand their content, and that you accept to be legally bound by them. If you do not agree with any part of these Terms, you must not use 355bet.

355bet reserves the right to update, amend, or replace these Terms at any time. When material changes are made, registered players will be notified via the email address associated with their account or via an in-platform notice. Your continued use of 355bet after any update constitutes acceptance of the revised Terms.

To open an account on 355bet and access any of its services, you must satisfy all of the following eligibility requirements at the time of registration and on a continuing basis throughout your use of the platform:

• You are at least 21 years of age. Players under 21 are strictly prohibited from registering or using 355bet under any circumstances.
• You are registering as an individual in your own legal name and are not acting on behalf of any other person or business entity.
• You have not previously had a 355bet account that was suspended, restricted, or permanently closed by 355bet for any policy violation.
• You are not a current or former employee, contractor, director, or officer of 355bet, nor an immediate family member of such a person.
• You are fully capable of entering into a legally binding agreement under the laws applicable to you in your jurisdiction.
• You acknowledge that online gambling may be regulated or restricted in your jurisdiction and that it is solely your responsibility to ensure your compliance with all applicable local laws before registering and playing on 355bet.

Each player is permitted to hold exactly one (1) account on 355bet. Opening duplicate or multiple accounts — whether under the same name, same device, same IP address, or same payment method — is strictly prohibited. 355bet reserves the right to close all duplicate accounts discovered and to confiscate any balances held within them, including bonus funds and winnings derived from duplicate account activity.

When creating your account, you are required to provide accurate, current, and complete information including your full legal name, date of birth, residential address, email address, and phone number. You must keep this information up to date at all times. Providing false or misleading information during registration is a serious breach of these Terms and may result in immediate account closure and forfeiture of balances.

355bet operates a Know Your Customer (KYC) verification process in accordance with responsible gaming standards and platform security requirements. KYC verification is mandatory for all players before their first withdrawal request is processed. 355bet may also require KYC verification at any time during a player's use of the platform, including after large deposits, unusual wagering patterns, or at periodic review intervals.

To complete KYC verification, players must typically submit the following documents:

• Proof of Identity: A clear, colour photograph or scan of a valid government-issued photo ID. Acceptable documents include a National Identity Card (NID), passport, or driving licence. The document must show your full name, date of birth, photograph, and document number clearly.
• Proof of Address: A utility bill, bank statement, or official government document issued within the past 90 days, showing your full name and current residential address.
• Proof of Payment Method: A screenshot or confirmation of the mobile banking account (bKash, Nagad, Rocket, Upay) or card used to make deposits, showing that the account is registered in your name.

355bet will review submitted KYC documents within a reasonable timeframe. If documents are rejected due to poor quality, inconsistency, or suspected forgery, the player will be notified and given the opportunity to resubmit. Deliberately submitting false, forged, or misleading documents is a serious violation of these Terms and may be reported to relevant authorities.

Until KYC verification is complete, withdrawal requests will be held in a pending state. No interest or compensation is payable by 355bet in respect of funds held pending KYC completion. Deposits, gameplay, and bonus claiming may continue during the KYC review period subject to the platform's risk management controls.

355bet supports the following payment methods for both deposits and withdrawals: bKash, Nagad, Rocket, Upay, Visa, and Mastercard. Additional bank transfer options including Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, and Sonali Bank may be available subject to periodic updates.

Deposits: The minimum deposit amount is ৳200 for mobile wallet methods (bKash, Nagad, Rocket, Upay) and ৳500 for card payments. There is no maximum deposit limit, though individual transactions above a certain threshold may be subject to additional verification checks. Deposits made via bKash and Nagad are typically credited to your 355bet wallet within 60 seconds. Card deposits may take slightly longer depending on your card issuer's processing time.

Withdrawals: The minimum withdrawal amount is ৳500. Withdrawals are processed to the same payment method used to make the most recent deposit on the account. 355bet processes withdrawal requests within 24 hours under normal operating conditions, subject to KYC completion and any applicable bonus wagering requirement fulfilment. 355bet does not charge a fee for standard withdrawals, though your mobile banking provider may apply their own transaction charges.

Currency: All transactions on 355bet are conducted in Bangladeshi Taka (BDT). The ৳ symbol is used throughout the platform to represent BDT amounts. No multi-currency conversion is applied within the platform.

355bet reserves the right to delay, suspend, or reverse any transaction where fraud, money laundering, abuse of promotional terms, or a breach of these Terms is suspected. In such cases, 355bet will notify the affected player and may request additional documentation before processing any pending transaction.

355bet offers a range of promotional bonuses including, but not limited to, a welcome bonus of up to ৳10,000 for newly registered players, reload bonuses, free spins, cashback offers, and seasonal promotions tied to events such as Eid, Pohela Boishakh, BPL season, and the ICC T20 World Cup.

All bonuses are subject to the following general conditions unless the specific promotional terms for an individual offer state otherwise:

• Bonuses are available to players who have a fully registered and verified account in good standing.
• Each bonus offer may only be claimed once per player, per household, per IP address, and per payment method, unless explicitly stated otherwise in the offer terms.
• Bonus funds carry a wagering requirement that must be fulfilled before any associated winnings can be withdrawn. The wagering requirement multiplier for each promotion is specified in the individual offer details. Players must read the specific bonus terms before claiming any offer.
• Bonus funds and real-money funds may be held in separate wallet balances. Real-money funds may be withdrawable prior to bonus wagering completion, subject to the specific promotion rules.
• Free spins winnings are subject to wagering requirements as specified in the relevant promotion terms.
• 355bet reserves the right to withdraw, modify, or cancel any promotional offer at any time. If a promotion is withdrawn while a player is in the process of fulfilling its wagering requirements, the remaining wagering obligation and any associated bonus funds will be reviewed on a case-by-case basis.

Bonus Abuse: Any attempt to abuse promotional offers — including but not limited to creating multiple accounts to claim the same bonus, using irregular betting patterns designed to circumvent wagering requirements, colluding with other players, or exploiting technical errors — constitutes a material breach of these Terms. 355bet reserves the right to confiscate bonus funds and any winnings derived from abusive activity, and to close the accounts of players found to be engaging in bonus abuse.

All casino games available on 355bet — including video slots, live dealer tables, crash games, table games, and sports betting markets — are provided by third-party game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, PG Soft, Play'n GO, Red Tiger, and Hacksaw Gaming. Each game is governed by its own individual rules as specified in the game client interface.

Casino game outcomes are determined by certified Random Number Generator (RNG) technology independently tested and audited by the respective game providers. 355bet does not influence or alter the outcome of any game. Live dealer games are streamed from professional studios in real time; outcomes are determined by physical game mechanics (cards, roulette wheels, dice) and are not subject to platform manipulation.

Sports betting odds and markets are set by 355bet's sportsbook team and are subject to change before an event commences. In-play odds update in real time. 355bet reserves the right to void any bet placed on a market that was offered in error, where the odds were clearly incorrect, or where the event result is in dispute. In such cases, the original stake will be returned to the player's wallet.

Players are responsible for understanding the rules of any game before wagering. 355bet provides game-specific help text within each game client. If you are unsure about how a game works, please review the help text before placing a real-money wager, or contact our support team at [email protected] for guidance.

Any attempt to manipulate game outcomes through technical exploits, software bots, artificial intelligence tools, or collusion with other players is strictly prohibited. 355bet employs automated fraud detection systems that monitor gameplay patterns. Accounts found to be engaged in cheating, collusion, or game manipulation will be permanently closed, and any winnings will be forfeited.

355bet is committed to promoting a safe and responsible gambling environment for all players. The following responsible gaming tools are available to every registered player at no charge and take effect immediately upon activation:

• Deposit Limits: Set daily, weekly, or monthly caps on the amount you can deposit into your 355bet wallet. Limit reductions take effect immediately. Limit increases are subject to a mandatory cooling-off period.
• Session Time Reminders: Receive on-screen alerts after a configurable period of continuous play, showing your session duration and net result.
• Reality Check Popups: Enable periodic popups at set intervals to stay aware of your time and money spent during each gaming session.
• Self-Exclusion: Voluntarily lock your account for a defined period ranging from 24 hours to permanent exclusion. During self-exclusion, all login access is blocked and promotional communications are suspended.

For detailed guidance on recognising problem gambling, managing your play, and accessing external support organisations, please visit our dedicated Responsible Gaming page. Our support team is also available 24/7 at [email protected] to assist with any responsible gaming concerns. 21+ only. Please play responsibly.

If you have any questions about these Terms and Conditions, wish to exercise any rights described within them, or need to raise a dispute, please contact the 355bet support team using the details below. All support is provided in English, 24 hours a day, 7 days a week, 365 days a year.

• Support Email: [email protected] (plain text — not a clickable link)
• Support Hours: 24/7, every day of the year
• Response Language: English
• Time Zone: Bangladesh Standard Time (BST, UTC+6)

For responsible gaming concerns specifically, please also visit our Responsible Gaming page, which provides additional guidance and links to external support resources.